Hybrid - Mechanicsville, VA
Summary
The Benefits Administrator – LOA supports the company's leave of absence programs by coordinating documentation, maintaining accurate records, and facilitating communication among associates, HR, center management, payroll, and third-party leave administrators. This role does not determine eligibility or approve/deny leave, but ensures documentation, system updates, and communications are completed accurately and on time throughout the leave lifecycle.
What You'll Do
- Coordinate administrative processing of employee leaves from initial notification through return to work.
- Maintain accurate leave records and documentation in WFM, UKG Pro, and Reliance Matrix.
- Serve as primary point of contact for leave-related communications between associates, HR, center management, payroll, and third-party administrators.
- Process leave documentation, update leave statuses and return-to-work dates, and reconcile reports to ensure data accuracy.
- Track leave-related pay information for payroll and generate leave data/metrics for management as needed.
- Coordinate benefit-related communications during leave (premiums, required notices) and assist with related billing, invoicing, and health/life/disability updates.
- Maintain confidentiality when handling sensitive employee and medical information; support internal audits with complete, accurate records.
What You'll Bring
- Experience supporting Leave of Absence administration or employee benefits in an administrative capacity.
- Experience coordinating with third-party leave administrators or insurance vendors.
- Strong attention to detail with excellent organizational and recordkeeping skills.
- Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
- Excellent written and verbal communication skills with a customer service mindset.
- Experience with HRIS platforms, preferably WFM, UKG Pro, and Reliance Matrix; proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to maintain confidentiality and handle sensitive information with discretion.
What You’ll Get
- At Lucky Strike Entertainment, we’re committed to supporting your well being both on and off the job. Here’s a peek at some of the benefits available to our Corporate associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer’s, and Waterpark discounts, Retail discounts, Event discounts and more!
