Remote, USA
We Are Lucky Strike Entertainment.
Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.
What You'll Do:
The Director of National Programs would be responsible for building and maintaining all National League Programs and National/Center tournament business for the company. He/she facilitates fulfillment of department goals and company initiatives.
- Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments.
- Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments)
- Communicate with all centers to build new National Leagues in their centers
- Hold the centers accountable on National Leagues starting each month,
- Send out communication to the centers who do not have a new league starting each month
- Provide ongoing training on all National Leagues
- Responsible for updating the National Leagues Calendar each month/year for the field
- Coordinate with the Leagues Department to promote new strategies and league structures for centers. This would include attending weekly team calls, monthly league initiatives calls and district calls where applicable
- Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers
- This includes our company initiative of Drop-In Tournaments. Assist with training and development of the league champions
- Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads
- Attend bi-weekly calls with Marketing to discuss any League updates
- Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues
- Update all documents on Connect when applicable
- Complete any daily, weekly and monthly reporting that is necessary to report on all financial data
- Update Connect with all pertinent information
- Includes, leaderboard trackers
- Support the Regional League Development Managers with tournaments and SMART disbursements
- Build a strong working relationship with local & state associations to bring tournaments back into our centers
- This includes TNBA, IGBO, Junior Gold, UBA and any other National Tournament Organizations
- Attend local association meetings/workshops
- Support the Petersen Classic with squad organizers, payments, rosters when necessary
- This would include prize fund payouts, secure Hotel Sponsors, updates to the marketing materials and website each year
- There will be travel involved with this position throughout the company to assist with in person meetings and tournament support where applicable
SUPERVISORY RESPONSIBILITIES: Not currently but will in the future
What You'll Bring:
- B.A./B.S. degree required; equivalent combination of education and experience will be considered
- Minimum of 3–5 years of experience managing league-based programs within the sports, entertainment, or hospitality industry
- Proven experience overseeing multi-location or national league operations, including league development and tournament execution
- Demonstrated success in driving program growth, increasing participation, and improving retention across league programs
- Strong experience managing the full league lifecycle, from recruitment and onboarding through ongoing engagement and retention
- Ability to partner cross-functionally with Marketing, Operations, and field leadership teams to execute programs and initiatives
- Experience influencing stakeholders and driving accountability without direct authority
- Strong analytical skills, with experience in financial reporting, revenue tracking, and performance analysis
- Highly organized with the ability to manage multiple initiatives and priorities in a fast-paced environment
- Experience working with national or regional sports organizations, associations, or governing bodies preferred
- Familiarity with event logistics, tournament operations, sponsorship coordination, and customer/player experience management preferred
What You’ll Get
At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Management associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!