Summary: The Corporate Concierge is responsible for managing and coordinating all aspects of company travel while supporting broader administrative and event planning needs. This role reviews and processes travel requests, arranges flights, accommodations, and transportation, and ensures all travel logistics align with company policies and multi-traveler schedules. The position serves as a key point of contact for travelers, vendors, and internal teams. This role will also support the planning and execution of meetings, events, and executive travel, while maintaining accurate records of travel expenses, payments, and reimbursements. The coordinator also assists with compiling travel-related data, preparing reports, and maintaining organized documentation and calendars.  

What You’ll Do:  

Travel Requests and Coordination: 

• Review all incoming travel requests and ensure all details are included. 

• Arrange travel, including flight bookings, accommodations, transportation, and detailed itineraries. 

• Ensure all travel logistics align when booking multi-traveler requests. 

• Ensure travel policies are followed and the company’s policy preferences are maintained. 

• Manage travel out of policy booking reasons and changes. 

Communication Management: 

• Ensure detailed itineraries are received by travelers. 

• Contact travel entities as needed, to ensure the company travel needs are met. 

• Filter and prioritize incoming requests, ensuring urgent matters receive timely attention. 

• Communicate professionally, effectively and patiently with all internal associates and external clients/vendors. 

Meeting and Event Organization: 

• Assist with planning and executing company events, conferences, virtual meetings, and offsite retreats. 

• Assist with organizing and coordinating travel for company meetings. 

• Assist with organizing and coordinating travel for executives. 

• Help coordinate logistics for meetings such as ground transportation, dinners, etc. 

Data Analysis: 

• Conduct research and compile data related to business travel. 

• Assist in the preparation of reports and financial analysis concerning business travel, or other requests 

Records and Reimbursement Management: 

• Maintain organization of all payments for company travel. 

• Provide documentation for all payments including purpose and costing. 

• Enter timely reconciliation of travel expenses. 

Other Responsibilities: 

• Perform additional duties and responsibilities as assigned to support business needs. 

• Identify opportunities to enhance associate experience. 

• Maintain corporate calendar. 

What You’ll Bring 

• Exceptional customer service mindset. 

• Exceptional organizational and time-management skills. 

• Strong written and verbal communication abilities. 

• High level of integrity and discretion in handling confidential information. 

• Ability to work independently and collaboratively in a fast-paced environment. 

• Strong problem-solving skills and attention to detail. 

• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously. 

• Knowledge of travel coordination and expense management systems. 

Required: 

• Bachelor’s degree or equivalent experience. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Microsoft Teams). 

Preferred: 

• Travel coordination or Executive Assistant experience. 

• Concur and/or DEEM knowledge. 

What You’ll Get 

At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Management associates: 

• Medical, Dental, Vision plans to select from based on your needs 

• Wellness resources to help you along your wellness journey 

• 401(K) Retirement Plans 

• Employee Stock Purchase Program 

• Employee Assistance Program (EAP) 

• Vacation and Holidays 

• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more! 

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $60,000 - $65,000 per year

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits