WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

WHAT WE LOOK FOR

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

WHAT TO EXPECT

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

Check Us Out!

Position Summary

The UKG WFM Analyst will be responsible for the configuration, maintenance, and support of UKG Workforce Management (formerly Kronos) modules, with a focus on scheduling, timekeeping, and accruals. This role will also create and maintain basic reports and dataviews to support business operations and decision-making. The ideal candidate is detail-oriented, analytical, and comfortable working with both system configuration and end-user support.

Key Responsibilities

· System Configuration & Administration

o Configure, maintain, and optimize UKG WFM modules including scheduling, timekeeping, and accruals.

o Set up and maintain pay rules, work rules, shift templates, job transfers, rounding rules, and attendance policies.

o Manage accrual profiles, balance rules, carryover logic, and ensure alignment with company policies and compliance requirements.

o Maintain system security, profiles, and access roles as appropriate.

· Scheduling Management

o Build and maintain labor schedules, shift patterns, and schedule templates to support business needs.

o Partner with managers to ensure schedules meet labor compliance standards, union contracts, and business objectives.

o Provide reporting and analytics on schedule adherence, coverage gaps, and overtime usage.

· Timekeeping & Compliance

o Oversee time capture methods, punch policies, and rules to ensure accurate payroll processing.

o Monitor and audit exceptions (missed punches, unapproved overtime, etc.) and partner with Payroll/Operations for resolution.

o Ensure compliance with company policies, labor laws (e.g., FLSA, state break requirements), and union agreements.

· Reporting & Analytics

o Develop, maintain, and run basic reports and dataviews in UKG WFM to provide insights on attendance, labor utilization, overtime, and scheduling efficiency.

o Deliver ad hoc analysis to support HR, Payroll, and Operations teams.

o Assist with creating dashboards or recurring reporting packages for leadership.

o Monitor data integrity across modules and escalate discrepancies as needed.

· System Enhancements & Projects

o Participate in UKG WFM upgrades and new module implementations.

o Partner with IT and vendors on system testing, validation, and troubleshooting.

o Identify opportunities to automate processes, reduce manual work, and improve data accuracy.

o Maintain system documentation, configuration logs, and process guides.

· User Support & Training

o Serve as Tier 2 support for escalated end-user issues related to scheduling, timekeeping, and accruals.

o Troubleshoot and resolve system errors, data issues, and configuration conflicts.

o Deliver training sessions, quick reference guides, and job aids for managers and employees.

o Act as a subject matter expert (SME) for WFM functionality and provide recommendations to optimize system usage.

Qualifications

Required:

2+ years of experience with UKG WFM (Kronos).

Hands-on experience configuring scheduling, timekeeping, and accruals.

College Degree

Preferred:

5+ years of experience with UKG WFM (Kronos).

#LI-MF1

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $80,000 - $85,000 per year. 

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits